We pride ourselves on fostering long and enduring relationships. The team who implement your solution remain your primary contact and support partners. There is no passing you over to the support team or help desk who do not have the business knowledge or relationship with you. We build depth across our team and yours to ensure an effective and enduring relationship. We will work with you to ensure you continually build knowledge and gain the advantages of new features and product offerings.


Technical and Post Implementation Support

QlikView & Dynamics NAV, as products, generally requires far less support than many other systems but, from time to time you will need to contact our Support team to help with specific issues. Acumen provides first line technical support with escalation paths to the consultants who know your site best.

 

Upgrades
 

Your annual support contract entitles you to all software upgrades of our products (services are extra). Historically there has been a major upgrade of each product (with significant new features) approximately every one to two years.

 

Microsoft Community
 

Dynamics NAV enjoys a robust community from newbies to experienced NAV practitioners. Find links to various Dynamics NA related community sites including resources, blogs and the latest NAV news.

Visit the NAV community.

 

Qlikview Community
 

Many common questions and problems have been resolved in the Qlik Community. Find answers within tips, resources, samples and more.

Visit the Qlik community.

 

Contact Us

Please contact us today so we can discuss the issues and complexities that your company is experiencing.

 

GET IN TOUCH NOW
Brisbane Office

 Level 10, 15 Green Square Close
Fortitude Valley 4006
Australia

 

 +61 (0)7 3180 0612

 sales@acumenltd.com.au

Auckland Office

 Physical Address
Floor 2, 101 Station Road
Penrose 1061

 Postal Address
PO Box 112 268
Penrose 1062
Auckland, New Zealand

 

 +64 (0)9 526 1400

 sales@acumenconsulting.co.nz

Wellington Office

 5 McCormack Place, Ngauranga
Wellington 6035
New Zealand

 

 +64 (0)4 461 7305

 sales@acumenconsulting.co.nz